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Privacy Policy

Longboard Recovery is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and protected when you interact with this website.

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1. Use of This Website

This website provides general information about our telepsychiatry services and allows you to contact our team. By using this site, you agree to the terms outlined in this policy.

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2. Information You Provide Voluntarily

If you complete a contact form or send an email, you may choose to provide personal information such as:

  • your name

  • your email address

  • your phone number

  • general details about your needs or questions

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This information is used only to respond to your inquiry and help you begin care with Longboard Recovery.

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3. Confidentiality and HIPAA

While we make every effort to protect your privacy, communication submitted through this website (including forms and email) is not a HIPAA-compliant platform.


Please avoid sharing sensitive medical or clinical details through the website or email.

 

All clinical services and medical records are maintained through our HIPAA-compliant electronic health record system. Information shared during appointments or through our secure portal is protected according to HIPAA regulations and state and federal law.

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4. Cookies and Basic Analytics

This website may use standard cookies or analytics tools (such as Google Analytics) to understand site traffic and improve functionality. These tools do not collect personally identifiable medical information.

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5. Third-Party Links

This website may include links to external websites or platforms. Longboard Recovery is not responsible for the privacy practices or content of third-party sites.

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6. Your Rights

You have the right to request:

  • access to any personal information you have submitted

  • correction or deletion of your personal data (when applicable)

  • discontinuation of communication

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To make a request, contact our team here.

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7. Contact

For questions about this Privacy Policy, please reach out using the contact form here.

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If you need immediate medical or psychiatric help, call 911 or go to your nearest emergency room. For 24/7 emotional support, call or text 988. Longboard Recovery does not offer crisis intervention, emergency services, or same-day urgent care.

 

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