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Frequently Asked Questions
Whether you’re exploring care for yourself, a loved one, or a client, we want the process to feel clear and comfortable. Here are answers to some of the most common questions about working with Longboard Recovery.
Are all appointments virtual?
Yes. All sessions are 100% virtual, giving you access to care from anywhere in Washington and soon, South Carolina. Virtual appointments make it easier to connect with your provider privately and consistently, even when life gets busy.
Learn more in our post “Why Virtual Care Works: Accessibility, Privacy, and Connection”
What is MOUD, and how does it help?
MOUD (Medication for Opioid Use Disorder) combines safe, research-backed medications like Suboxone with personalized psychiatric support. These medications reduce cravings, prevent relapse, and support long-term recovery.
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Explore how Suboxone supports recovery in “Suboxone Explained: How Medication Supports Long-Term Recovery”
What if I’m nervous about starting medication or meeting a provider online?
That’s completely normal. Our first goal is to make sure you feel comfortable and heard. We’ll explain your options, answer questions, and collaborate on a plan that fits your goals.
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Get a behind-the-scenes look at your first session in “What to Expect During Your First Telepsychiatry Appointment”
What if I need both mental health and substance use support?
You’re not alone, many people experience both. We specialize in treating co-occurring conditions so you can address both sides of recovery together.
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Read more about how these overlap in “The Connection Between Substance Use and Mental Health”
Do I have to take medication to be in treatment?
Not necessarily. We’ll work together to determine whether medication, therapy skills, or a combination is right for you. Our approach is always personalized and collaborative.
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Discover how medication management supports recovery in “Medication Management: A Personalized Approach to Recovery"
How can I support a loved one in recovery?
The best thing you can do is stay connected, patient, and informed. Encourage them to seek support, and remember to care for yourself, too.
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Find specific ideas in “How to Encourage Recovery in a Loved One and What Not to Say”
Do you accept insurance?
Yes. Longboard Recovery proudly accepts most major insurance plans, including:
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Regence BlueShield of Washington
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Blue Cross Blue Shield of Massachusetts
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Aetna
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Cigna
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Carelon Behavioral Health
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Quest Behavioral Health
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United Healthcare (Optum)
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Oscar (Optum)
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Oxford (Optum).
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We believe access to care should be simple and transparent. If you’re unsure whether your plan is covered or want help understanding your options, our team is happy to walk you through it.
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For those paying privately, we offer thoughtfully designed cash-pay packages to make high-quality care more accessible.
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Have more questions about coverage or payment options? Contact us here or schedule a consultation. We’d be glad to help you find the best fit.